Privacy Policy

Last updated: 9 November 2026

At The Poppet, privacy is simple.

We help Australians compare gold, silver, platinum and palladium bullion prices from Australian dealers. You don't need an account, and we don't ask for your name, email address, phone number or payment details.

Our goal is to help you compare bullion prices while collecting as little information as possible.

This policy explains what information we collect, how we use it, and how we protect your privacy.

Our privacy approach

Unlike many websites, The Poppet does not rely on advertising networks, user profiles or third-party tracking tools.

We believe you should be able to compare bullion prices, research dealers and browse precious metal products without being followed around the internet.

That means:

Information we collect

To understand how the site is being used and to improve the experience for visitors, we collect limited anonymous usage information.

This may include:

We use this information to understand how visitors use the site and to improve our comparison tools.

What we don't collect

We do not collect:

Searches that appear to contain personal information such as email addresses or phone numbers are automatically excluded from analytics records.

We do not create user profiles and we do not attempt to identify individual visitors.

How anonymous usage data works

We deliberately minimise the information stored about each visit.

To help protect privacy:

For example, a record might show that:

“Someone in Victoria clicked through to a dealer to view a 1oz gold coin.”

It would not identify who that person was.

Security and server logs

Like all websites, our web servers temporarily record basic technical information to help prevent abuse, investigate security issues and diagnose faults.

These logs may contain:

Security logs are retained for no longer than 14 days before being deleted.

Storage on your device

The Poppet stores a small number of preferences in your browser so the site remembers settings such as:

These settings remain on your device and are not transmitted to us.

You can remove them at any time by clearing your browser data.

How we use information

The limited anonymous information we collect helps us:

We may also use aggregated statistics when discussing partnerships or sponsorship opportunities with bullion dealers.

Any information shared is statistical only and cannot identify individual visitors.

Who can access the information

Anonymous usage data may be accessible to:

The Poppet

Data is stored on servers located in Australia and is used to operate and improve the website.

Bullion dealers

We may provide participating dealers with aggregated information about their own listings, such as:

We do not provide information that identifies individual visitors.

Legal requirements

We may disclose information where required by Australian law, including in response to valid court orders or legal obligations.

Data retention

We retain anonymous usage information for up to three years so we can analyse long-term trends and improve the service over time.

Server security logs are deleted after 14 days.

Sponsorship and advertising

The Poppet currently has no advertising.

If sponsored listings or advertising are introduced in future:

Our goal is to ensure users can always distinguish advertising from objective price comparisons.

Your privacy choices

If your browser sends a:

we do not record analytics information for that visit.

The website also functions normally when content blockers or privacy tools are enabled.

Because we do not create user accounts or maintain personal visitor profiles, we are generally unable to identify information relating to a specific individual.

If you believe we may hold personal information about you, please contact us and we will investigate.

Contact us

Questions, concerns or privacy requests can be sent to:

support@thepoppet.com.au

We aim to respond within 30 days.

If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to this policy

If we change what information we collect or how it is used, we will update this page and revise the “Last updated” date shown above.

See also: About The Poppet · Methodology